Notifications

Notifications keep your community members in the loop without requiring them to check back manually. Every relevant activity (replies, mentions, votes) surfaces instantly in the notification bell so members always know when something needs their attention.

What You Will Learn

• How the notification bell works and where it appears
• Every notification type and when each one fires
• How to mark notifications as read
• How to view, filter, and delete notifications on the full notifications page
• How the verification reminder email nudges members who never confirmed their address
• Where members set their personal notification preferences

The Notification Bell

The notification bell icon appears in the community navigation bar on every page. When you have unread notifications, a red badge shows the count. The count updates automatically. You do not need to refresh the page.

Click the bell to open a dropdown showing your most recent notifications. The dropdown lazy-loads its content when you click, keeping page load times fast.

Each notification in the dropdown shows:

• The notification type (icon)
• A summary of what happened (for example, "Sarah replied to your topic")
• The time it occurred
• A direct link to the relevant content

Clicking a notification in the dropdown marks it as read and navigates you to the relevant topic, reply, or profile.

Notification Types

Jetonomy fires a notification for each of the following events:

Jetonomy ships with ten notification types. The Channels column shows the default channels for each type; "In-app" means it appears in the bell, "email" means it also sends an email by default. Every type can be turned on or off per channel, both site-wide by an admin and per-member. See the Preferences section below.

Event	Who receives it	Channels (default)
Someone replies to your topic	Topic author	In-app, email
Someone replies to your reply (threaded)	Reply author	In-app
Someone mentions you with @username	Mentioned member	In-app, email
Your reply is accepted as an answer (Q&A)	Reply author	In-app, email
An idea's status changes (Ideas spaces)	Idea author	In-app, email
A new topic is posted in a space you follow	All followers of that space	In-app
You earn a badge (Jetonomy Pro)	The member	In-app
Your topic or reply receives a vote	Content author	In-app
A moderator reviews or acts on your content	Content author	In-app, email
A member requests to join a space you manage	Space managers	In-app, email

Note: The badge notification only fires on communities running Jetonomy Pro. Votes are reported through a single "vote on your post" notification (it covers both upvotes and downvotes).

These channels are the defaults that ship with Jetonomy. An administrator can change the site-wide default for any type under Jetonomy → Settings → Email, and each member can override their own preferences. The full default table lives in Email Notifications.

Marking Notifications as Read

Mark one as read: Click any notification in the dropdown. Navigating to it marks it read automatically.

Mark all as read: Click the Mark all as read link at the top of the dropdown. All notifications are cleared in a single action. The badge disappears immediately.

Unread notifications are highlighted with a subtle background tint in the dropdown so you can spot them at a glance.

The Full Notifications Page

The dropdown shows your most recent notifications, roughly the last 10 to 20 items depending on screen size. To see your full notification history, click See all notifications at the bottom of the dropdown or navigate directly to /community/notifications/.

The full page lists every notification you have received, loading 20 at a time with a Load More button at the bottom. A weekly background job marks unread notifications older than 30 days as read. Notifications are not auto-deleted from the database.

Filter Tabs

The page has a row of filter tabs across the top so members can focus on one kind of update at a time. Each tab shows a count badge of how many notifications match it, so you can see at a glance where the activity is.

Tab	What it shows
All	Every notification you have received
Unread	Only notifications you have not opened yet
Mentions	Notifications where someone @-mentioned you
Replies	Replies to your posts and to your replies
Votes	Upvotes and downvotes on your posts and replies
Badges	Badges you have earned (only shown when Jetonomy Pro is active)

Switching tabs reloads the list filtered to that type and keeps your place. The Badges tab appears only on communities running Jetonomy Pro, since badges are a Pro feature.

Deleting Notifications

Members can clear out notifications they no longer need, not just mark them read.

• Delete one: Open the ... actions menu on any notification row and choose Delete. The row is removed immediately.
• Bulk delete: Tick the checkbox on one or more rows. A toolbar appears at the top of the list showing how many you have selected, with Mark read and Delete buttons that apply to every selected row at once. A Select all on page checkbox selects the whole visible page in one tick.

Deleting is permanent for that member's own inbox. It does not affect anyone else's notifications or the underlying post or reply.

Note: Per-notification delete and the bulk-delete toolbar were added in 1.4.3.

The Verification Reminder Email

When a community requires email verification at signup (Jetonomy → Settings → Email), some members register but never click the verification link in their welcome email. Jetonomy sends those members a single follow-up reminder email nudging them to finish verifying, so they do not get stuck unable to participate.

• The reminder is sent once per member. It will never email the same person twice.
• It goes out a configurable number of hours after registration. Set the delay in jetonomy_settings.verification_reminder_hours. Setting it to 0 disables the reminder entirely.
• It respects each member's email opt-out, so anyone who has opted out of community email is skipped.
• It uses the same branded email template as your other Jetonomy emails, so the subject and body can be customised under Settings → Email → Email Templates.
• The reminder only runs while email verification is switched on. Turn verification off and there is nothing to remind about.

Per-User Notification Preferences

Each member can control which notification types they receive. Go to Profile → Edit Profile → Notifications (at /community/u/your-username/edit/).

Options are:

• In-app notifications on/off per type
• Email notifications on/off per type (see Email Notifications for the full email guide)
• A single Pause all email notifications toggle at the bottom of the same Notifications tab. Turning it on snoozes every email type at once while still showing web notifications in the community, so a member can step away from email without losing their per-type settings. Turning it back off restores their previous choices.

Members cannot disable notifications for direct mentions. The @mention notification is always delivered to ensure important communications reach their target.

Note: Administrators can set the default notification preferences that new members start with. Go to Jetonomy → Settings → Email to configure the defaults applied at signup.

What's Next?

Learn how to configure email notification delivery, set community-wide defaults, and understand which notification types support email.

Email Notifications →

Related Pro Features

Pro adds more ways to reach and message members:

• Private Messaging - one-to-one and group direct messages.
• Email Digest - scheduled activity summary emails.
• Web Push - browser push notifications.
• Reply by Email - reply to threads straight from your inbox.