Contact
Plugin support and pre-sales questions go through the ticket system at wbcomdesigns.com - you'll get a reply within one to two business days. For everything else, there's a form below.
Plugin support
Bugs, configuration questions, "is X possible," license activation, refund requests. Ticket replies within one to two business days.
wbcomdesigns.com/support/
Self-serve
Installation, every settings tab, all four space types, trust levels, integrations, REST API, importers.
jetonomy.org/docs/
Pre-sales
Fresh WordPress install with Jetonomy already running. Create a space and see how the whole thing actually works before you commit to anything.
InstaWP sandbox
Co-marketing, integration partnerships, press and podcast invites, RFPs - it goes straight to support@wbcomdesigns.com tagged Jetonomy, so the right person sees it.
WBCOM Designs has constantly updated and supported their plugins and themes. Recently the new BuddyNext project is Amazing! - and the new line of addons like Mediaverse, Jetonomy, Mediashield, and Listora.. are likewise Amazing! - and very well built. Today their online Chat solved a download…
Great Support and well developed plugins, one of the best Buddypress / Buddypress plugin developers.
Great customer service. I have asked several questions about the website theme template I am using from them, and they have always been very helpful in their responses- answering all of my questions and in a timely manner.
Very impressed with the customer service and technical team. There were some misalignments after the theme update. The team responded promptly and provided fast technical assistance. Thank you again for your fast actions.
Varun is always generous with his knowledge and time. Thank you for all you are doing for weDIDit.Health!
A team member responded quickly and answered my question. Great customer service!
I worked with Varus and he was very friendly and cordial. He is an honest person and does what you ask of him. I recommend you 100%. I currently use the plugins that your company has used and so far they are working very well for me.
Camila Scot of Wbcom was helpful. I got a super prompt help with my BuddyX Theme. Although I am a free version user, I got irst attention. I am satisfied. I will eventually buy the lifetime version once we fully deploy it and we are sure it meets our need.
I've used several of their plugins. Occasionally support was needed but they were quite prompt in their support and solved the issue.
A plugin made a conflict and they fixed it immediately, great plugins anf great support.