Close the gap between your community and your stack
Jetonomy runs inside WordPress, but the tools your business depends on do not. Your team talks in Slack. Your customer records sit in a CRM. Your long-term analytics live in a warehouse. Webhooks connect all of it. Every time something happens in your community, Jetonomy pushes that event to any HTTPS URL you configure, in real time, with no polling and no scheduled sync to maintain.
You choose exactly what flows out. Subscribe to any combination of 13 events spanning posts, replies, votes, new registrations, space membership, trust-level changes, and flags. Because you can create multiple webhooks pointing at different URLs with different event subsets, one webhook can send only post events to Slack while another sends only member events to your CRM. Each payload arrives as JSON with the event name, a timestamp, and a data object whose shape matches the event.
Signed, tested, and logged
Pushing data off-site raises two questions: can the receiver trust it, and how do you know it arrived. Webhooks answers both. Each webhook has its own signing secret, and Jetonomy attaches an X-Jetonomy-Signature header, an HMAC-SHA256 signature of the raw body, so your endpoint can verify each request really came from your community and reject anything that does not match.
Before a webhook ever touches production, fire a signed test event through the REST API and check the status code that comes back. Once it is live, a delivery log records every attempt with its timestamp, response code, and the first 500 characters of the response body, so a failure is easy to diagnose rather than a mystery. Your endpoint has 15 seconds to return a 2xx. Failed deliveries are not retried, and after 5 consecutive failures the webhook switches itself off so a dead endpoint does not keep piling up errors.
Wire it into the tools you already use
Because webhooks speak plain JSON over HTTPS, they connect to almost anything. Post a message to a Slack channel whenever a new topic is created. Push space.member_joined events into HubSpot or Salesforce to kick off a welcome sequence. Route any event through Zapier to reach thousands of apps without writing code. Or stream everything to a warehouse like BigQuery or Amplitude for retention and custom analysis.
